Contact Us

Feel free to send us a message!

info@mommydaddyme.com
  1. Question:What can I use this app for?

    Answer:

    1. SprEd Global is designed to connect learners with premier pre-recorded content and world-class teachers.
  2. Question:How do I register for the app?

    Answer:

    1. Click “please register” on the opening screen.
    2. Choose your country code, ex United States +1.
    3. Enter your phone number to receive a verification code.
    4. Click “Get a verification code.”
    5. Enter verification code on the Register screen.
  3. Question:What are the words at the top of the screen?

    Answer:

    1. Featured, Science, Coding, Mathematics, etc are filters.
    2. Swipe left or right to filter content according to the preferred topic.
  4. Question:What can I find on the Home screen?

    Answer:

    1. The Home screen includes Live Streaming courses, Small Group Class signups, and Recorded Video Series.
    2. Filter the Home screen content by swiping left and right.
  5. Question:What are Big Group classes?

    Answer:

    1. Our Big Group classes are designed for many students (5-20) to join a general teaching session from one of our expert teachers.
    2. Big Group start times are shown on the banner page for the class.
    3. There are different levels (Beginner, Advanced, ex) and different recommended Age Groups for each session.
  6. Question:What are Small Group Sessions?

    Answer:

    1. Small Group Sessions offer students the focused attention of the teacher, along with the social benefits of learning together with others.
    2. Use Points to sign up for a Small Group Session.
    3. Small Group Sessions are 1-4 students in size.
  7. Question:How do I register for a Small Group Session?

    Answer:

    1. Tap the session type you would like to register for.
    2. Tap “Book Now”
    3. Select a student.
    4. Tap Pay Now.
  8. Question:What is 1 to 4?

    Answer:

    1. 1.These numbers refer to the teacher : student ratio of small group sessions.
    2. 1 to 4 means one teacher, and up to four students (there may be fewer than four depending on the time/day of the session).
  9. Question:What are Recorded videos?

    Answer:

    1. Recorded videos are our premium content made specifically for SprEd Global with your student in mind.
    2. These videos are educational and can be viewed multiple times, at your pace.
    3. Seeds - Parental advice videos for helping your child reach their fullest potential.
    4. Bee-Smart - Custom-made videos designed to teach English comprehension using worldly topics.  Separated into different levels based on English proficiency.
      1. Rising Star - Perfect for early learners.
      2. Shining Star - Intermediate English learners.
      3. Super Star - Advanced English learners.
    5. Kids Learning Tube - Varied content knowledge taught through catchy songs.  Learn about animals on the farm, the atmosphere, and much, much more!
    6. Scratch - These pre-recorded videos will get you started programming in Scratch!
  10. Question:How do I get Points?

    Answer:

    1. In the Me tab, you can tap your Wallet to Top Off Points.
    2. Points are available in different increments.
  11. Question:Where can I view my purchases?

    Answer:

    1. In the Me section, you can tap My Courses to see a list of your Live Streaming and Small Group purchases.